Exchanging Information

Insurers pass information to the Claims and Underwriting Exchange register, run by Insurance Database Services (IDS Ltd.). The aim is to help them to check information provided and also to prevent fraudulent claims. When you tell us about an incident (such as fire, water, damage or theft) which may or may not give rise to a claim, they will pass information relating to it to the register.

Like other insurers, businesses dealing with claims, and Accident Management businesses, we pass information relating to all claims to the Netfoil database operated by Hill Dickinson LLP.  The aim is to help us check information provided and also to prevent fraudulent claims.  We will pass information relating to any incident to Netfoil and in dealing with these incidents we may search the Netfoil database.

You can ask us for more information about this.